Soalan Lazim
Hubungi Kami
Maklumbalas
Peta Laman

 

Customer Charter Achievement 2023 (Second Quarter)

User Rating: 3 / 5

Star ActiveStar ActiveStar ActiveStar InactiveStar Inactive
 

Services

Adherence to term time / standard charter

Non-compliance with duration / standard of customer charter

Amount Services 

which given

Number

compliance

to

standard

Percentage

compliance

to

standard

The number is not

compliance

to the standard

Above percentage

non-compliance

to the standard

1. Complaint Management within 7 days

25

100% 

 0

0%

25 Applications

2. Ensure payment of bills and invoices will be made within no more than fourteen (14) days from date of receipt of complete documents.

 0

0% 

 0

0%

0 Bill

3. Provide technical advice / feedback in land development no more than twenty one (21) days

 25

100%

 0

0%

 25 Application

 i. Flood Management

 12 Complaint

 100%

Complaint

 0%

12 Done

ii. Management of Rivers and Coastal Zones

 10 Complaint

 100%

 0 Complaint

0%

10 Done

iii. Water Resources Management and Hydrology

 0 Complaint

 0%

Complaint

0%

Done

 iv. Stormwater Management

 3 Complaint

 100%

 0 Complaint

 0%

Done 

Terengganu State Irrigation and Drainage Department, Level 6, Wisma Negeri, 20626 Kuala Terengganu


No. Tel  : 09 - 6220050 | 09-6233008
Email : jpstrg@terengganu.gov.my

Disclaimer:- Terengganu State Irrigation and Drainage Department will not be responsible for any damage caused by the use of any information on this website.

VISITOR COUNTERS

Today 51

Week 51

Month 51

All 56349

EXTERNAL LINKS

© Hakcipta Terpelihara 2024 . Laman Web Rasmi Jabatan Pengairan dan Saliran Negeri Terengganu