Soalan Lazim
Hubungi Kami
Maklumbalas
Peta Laman

 

Customer Charter Achievement 2024 (First Quarter)

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive
 

Services

Adherence to term time / standard charter

Non-compliance with duration / standard of customer charter

Amount Services 
which given
Number compliance
to standard
Percentage
compliance
to standard
The number is not
compliance
to the standard
Above percentage
non-compliance
to the standard

1. Complaint Management within 7 days

22

100% 

 0

0%

22 Applications

2. Ensure payment of bills and invoices will be made within no more than fourteen (14) days from date of receipt of complete documents.

 0

0% 

 0

0%

0 Bill

3. Provide technical advice / feedback in land development no more than twenty one (21) days 

 24

100%

 0

0%

 24 Applications

i. Flood Management

 10 Complaint

 100%

Complaint

 0%

10 Done

ii. Management of Rivers and Coastal Zones

 11 Complaint

 100%

 0 Complaint

0%

11 Done

iii. Water Resources Management and Hydrology

 3 Complaint

 0%

Complaint

0%

Done

 iv. Stormwater Management

Complaint

 100%

 0 Complaint

 0%

Done

 

Terengganu State Irrigation and Drainage Department, Level 6, Wisma Negeri, 20626 Kuala Terengganu


No. Tel  : 09 - 6220050 | 09-6233008
Email : jpstrg@terengganu.gov.my

Disclaimer:- Terengganu State Irrigation and Drainage Department will not be responsible for any damage caused by the use of any information on this website.

VISITOR COUNTERS

Today 133

Week 719

Month 2559

All 45635

EXTERNAL LINKS

© Hakcipta Terpelihara 2024 . Laman Web Rasmi Jabatan Pengairan dan Saliran Negeri Terengganu